Choose a country for converted prices →
The country selector changes prices that use the site’s currency converter. Some catalogues, including school course prices, show their own stated currency.
← VITON HELPPayments and billing
Payment and billing support
Resolve checkout, payment status, receipts, currency display, and billing-detail questions safely.
Guided solutions
Check whether an order has been paid →
An order-created screen confirms a saved request. It is not a payment receipt. The current checkout records payment as not connected and does not start a transaction, even when you select a card, wallet or cryptocurrency route.
Quick answers
Does support need my full card number?
No. Never send a full card number, security code, or one-time banking code.
Why can the final amount differ?
The issuer may apply currency conversion or cross-border charges outside VITON13.
Still need help?
Send the support desk the account email, relevant order number, and a short description. Never send a password or verification code.